To satisfy our customers’ needs and expectations, the associates at ONE STEP believe that Integrated Pest Management (“IPM”) is the key concept required. And to achieve customer satisfaction, employee education -- especially our service training -- has become one of our important corporate strategies. Our technicians are trained to be skilled in construction techniques, pest identification, pest behavior, pest biology and control solutions which are all key factors in properly inspecting and caring for our customers’ homes, restaurants, stores and factories.

	For customers outside our service area, we have formed an alliance with other pest and termite control companies to provide nationwide and global services.